Wi-Fi Hotspot Policy

The Library offers Wi-Fi hotspots as part of our circulating collection. Each hotspot circulates in a plastic container, along with a USB power cord, USB wall charger, instruction & policy sheet, and a device guide sheet. The user is responsible for returning all of these materials in good condition. By checking out a Wi-Fi Hotspot, users agree to abide by the Patron Code of Conduct, Computer Use and Internet and Wi-Fi Hotspot Policies.

Eligibility

• Hotspots are available to Pinellas County residents with a PPLC library card in good standing.
• Minimum check out age is 18.
• One device checkout or hold per household. Holds cannot be placed for Safety Harbor hotspots while one is currently checked out.

Availability

• Check hotspot availability in the library catalog
• Holds may be placed by staff only; call us at 727-724-1525 or email us at shplref@cityofsafetyharbor.com to place a hold. 
• The Library cannot guarantee hotspot availability for a specific date or time.
• Hotspots must be picked up and returned to SHPL only. Do not return the device in the outside drop box.

Loan Period

• Check out period is for 14 days.
• One renewal if no holds pending.
• Patrons who return hotspots 4 or more days late 3 times will have hotspot privileges revoked for 6 months. 

Fines & Fees 

• If device is not returned within 4 days of the due date, service will be shut off and a $5 deactivation fee will be charged. After 10 days, the hotspot is considered lost and the full replacement cost will be charged. When the device is returned in good condition, the replacement cost will be removed. After 90 days, the device will be replaced and the full replacement cost will remain on the library card account until paid in full.
• Lost replacement cost is $115.00. 
• If the original cable or wall charger are not returned, the replacement charge is $10 each.
• Damage, missing parts, or cleaning fees may be applied at the discretion of Library staff.

Disclaimer

• The Library is not responsible for any loss of information or damage to a device that may result from using the wireless network or building power sources.
• Wireless networks are subject to security risks. The Library recommends utilizing encryption, virus protection and personal firewalls to protect personal information. 
• The Library is not responsible for compromised personal information, damaged or corrupted user equipment and configurations, Internet security, or personal data files.
• The wireless network is filtered. Some websites may be blocked.